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Birth of A BSP: Editor Peter Bendor-Samuel discusses this fast growing area of outsourcing.

Cap Gemini Forms Strategic Alliance With Corio: Craig S. Johnson, of Cap Gemini Ernst & Young

The Fax of the Matter: Ralph Potente, president of CyberData, Inc.

Erin Brockovich Meets Top Gun Sales: Michael Barrett, CEO, of First Technology Sales

ASP Calling: Mike Havener, of PTEK Holdings

Making PeopleSoft PeopleFriendly: George Valentine, CEO of transchannel

The Mouse That Roared: Art Williams, director, Giga Information Group

The Pitfalls in Becoming a BPO: Richard Raysman, of law firm of Brown Raysman Millstein Felder & Steiner

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