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Moving in Both Directions: Editor Peter Bendor-Samuel discusses this fast growing area of outsourcing.

Heinz Makes Its New Provider Play Catch Up: Karie Willyerd, general manager, for H. J. Heinz

Customizing the IT Process: Application Park, a privately held ASP based in San Francisco, California

Courting Law Students: Stacy Moore, director of attorney employment for Baker Botts, LLP

EAttorney Raises The Recruitment Bar: Sam Kellett, founder of eAttorney, Inc.

Thanks Much For The Speedy Solution: Ken Auerfeld, CEO for Thanksmuch.com

High iQ: Richard Mandeberg, iQ.com's CEO and President

The Blurring Line Between ASPs and BPOs: Ben Pring, principal analyst at Gartner Dataquest

Clear Contracts Craft A Successful ASP Relationship: Robert Alpert, executive vice president and head of business development, for eAttorney, Inc.

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